Frequently Asked Questions
What IS a Virtual Assistant ?
A Virtual Assistant (VA) is an experienced professional who works from their own home or office, using online technology to connect with clients anywhere and to provide them with administrative or other assistance. They are business owners who assist YOU to manage and grow your business better and charge you accordingly. They take care of their own equipment, stationary, office furniture, insurance and superannuation costs, so you don't have to.
How can a Virtual Assistant help me and MY business?
If it can be done online or with a phone, then it can be done 'virtually'. Your Virtual Assistant (VA) works on tasks that take your time and energy away from your business, which you don't enjoy or find difficult or that you just don't want to do! Depending on the VA you engage, this might include
When would I use a Virtual Assistant?
Your usual administrator may be going on extended leave or your business might have grown, but not quite enough to engage a fulltime staff member. Or you might not want to commit to all the additional costs associated with a full time or partime staff member - office space, equipment, holiday pay, tax, super, insurance etc.
Do I have to pay for holiday and sick days when using a Virtual Assistant ?
You outsource work to your VA - she is an independent contractor. So she takes care of her own expenses and you pay her the agreed rate for her time and services.
What hours does a Virtual Assistant work ?
When you enter into an outsourcing agreement with your VA she will discuss your requirements with you. You may need someone for a fixed number of hours a week, on particular days during certain hours or you might just need an agreed number of hours - and you don't mind when they are done. It depends on the work you want done.
How do we work together and share information about my business ?
Depending on your requirements a system and process will be set up for you as a client before your VA commences work.
How do I contact my Virtual Assistant if I want to ask a question ?
Your VA will allocate time to work on your tasks. If you wish to contact her you may SMS or email a request for her to call you and she will do so within a reasonable time frame so as not to interrupt her workflow.
Frequently asked questions
Quem pode fazer os cursos?
Sou estudante acadêmico: estes cursos servem para mim?
Sim! Estes cursos são muito recomendados para quem é das áreas:
Sou estudante do Ensino Médio: estes cursos são recomendados para mim?
Sim! Nossos cursos visam a democratização das ciências marinhas!Alunos do ensino médio são muito bem vindos!
Quanto tempo duram os cursos?
A carga horária total é de 12h. Ao final você receberá seu certificado pela própria plataforma.
Sou estudante de outra área: estes cursos servem para mim?
Sim! Nossos cursos visam a democratização das ciências marinhas! Estes cursos são muito recomendados para qualquer pessoa que tenha interesse na área ambiental marinha.
Estes cursos possuem certificados válidos?